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FAQs

What is the base metal used for B.Tiff jewelry?

B.Tiff uses highest grade 316L Surgical Stainless Steel as our base metal.

Unlike silver and brass, B.Tiff's surgical stainless steel is Hypoallergenic, and will Never Tarnish, will Never Turn your skin Green or Black

What is used for plating the gold color items?

B.Tiff uses 18K gold to plate our gold color items. 

What is Tension Setting?

Tension setting rings are the first offerings by B.Tiff to the market at founding and remains the signature products of B.Tiff. B.Tiff has found tension setting  being more favorable than the traditional methods of Prong Setting, Claw Setting, and Cabochon Setting to showcase the brilliance of the stones as it allows view of the stone in its entirety from top to bottom.

About 200 pounds of pressure from the ring band is required to clamp the stones on the sides to suspend the stones at the crown of the rings. The pressure requirement is one of the main reasons that stainless steel is chosen as the base metal since other metal types lack the hardness and rigidity of stainless steel and will loosen up quickly resulting in frequent stone loss. 

Suspension of the stones at the ring crowns achieves a floating effect which enables the stones to emit off maximum brilliance and reflect lights from all angles. This in turn gives B.Tiff tension set jewelry such as B.Tiff rings, pendants, and earrings their unique radiance and opulent looks. 

To keep the Tension set stones securely in place please refrain from touching the stone and wear with extra care to avoid any impact.

What is Pavé Setting?

At B.Tiff, no stones are glued. All B.Tiff Jewelry products with stones are set with either tension setting or Pavé Setting. Pavé Setting is the top method by Fine Jewelers to cover the metal surface with small stones set close together. Its root is a French word "paved" meaning a road surface lined with stones. 

Pavé settings have long been popular for engagement rings and wedding bands since they add a beautiful dimension of sparkle and texture to the appearance of the ring. 

Pavé diamonds used on the shank of a ring - the band portion that rests against the finger - can help to make the center stone appear larger. When they reflect light and add sparkle, it really enhances the brilliance of the center stone. This same effect happens with a pavé halo setting that surrounds a center stone. A pavé halo setting doesn’t just add sparkle, but also enhance the perceived visual size of the center stone.

B.Tiff utilizes the most secure pavé setting method to manually set each stone in small U-shape grooves with individual tiny prongs for each stone. The grooves create an exaggerated wavy appearance from the side view allowing more light to reflect from the diamond and increasing sparkle from all angles. The tiny prongs hold the stone in place adding durability to the overall setting.

The level of craftsmanship is critical for the result of pavé settings. Skilled craftsmen produce better lined up and secured stones resulting in neater look and lower risk of the stones coming loose. 

Pavé settings are beautiful accompaniments to any center stone and are a lovely design on a band all on their own. This setting offers incredible artistry and versatility and greatly increases the sparkle of every ring.

B.Tiff insists on pavé settings instead of gluing our stones to best showcase our ingenious design concepts, our skilled craftsmanship, and our high quality material.

What is B.Tiff Diamond Alternative Stones?

The B.Tiff Diamond Alternative is the highest quality lab-made stone, which never gets cloudy, even in the shower, pool, or spa water. B.Tiff Diamond Alternative Stones are bright and sparkly with a hardness rate of 8.5.

What is B.Tiff Moissanite?

Moissanite is regarded as a diamond alternative, with some optical properties exceeding those of diamond. It is marketed as a lower price alternative to diamond. Moissanite has a noticeably more fiery, rainbow-colored light pattern than diamonds do and it also has a higher refractive index, making moissanite more brilliant than diamonds overall. B.Tiff uses only the highest grade moissanite of 2 CARATD ColorVVS1 Clarity, and EXCELLENT Cut that comes with authentication GRA Report & Certificate.

How to care for your B.Tiff jewelry?

To keep your B.Tiff Natural Stainless Steel Jewelry (silver color) at their best, please give them breaks and neatly store the items separately in a cloth pouch in a cool and dry place when not in use.  All of our natural stainless steel jewelry will never tarnish due to its fine and durable material and only B.Tiff Jewelry that are made in the Natural stainless steel without plating can be worn in the shower, the pool or the ocean.

Any high polish finish is prone to scratch. Any plating such as Black, Blue, Gold and Rose Gold may eventually have more obvious signs of wear and tear depending on how they are used. Friction, external forces, banging on hard surfaces and objects, chemicals such as make up and perfume, sweat, long exposure to chlorine...etc. are some of the possible causes for damage of plated colors resulting in color change and coming off. 

B.Tiff offer One-Time repolishing service for each silver color natural stainless steel product and One-Time re-plating service for each color plated product for a minimal repair service fee. Please refer to our Repair Policy for further details or reaching out at info@btiff.com.

Suggested Care Tips for Your B.Tiff New York Jewelry

  1. Pour warm water in a small bowl and add mild dish washing soap.
  2. Dip soft, lint-free cloth in the soapy water and gently wipe your jewelry along its polish lines with the damp cloth until it is clean.
  3. Wipe the remaining soap off your jewelry using a moist cloth dipped in clean water.
  4. Dry the jewelry well with a clean towel, and leave it to air dry. After your jewelry is clean, use jewelry polish or a polishing cloth to shine it. DO NOT use any chemicals on any plated items.
  5. Store similar items together.
  6. Store stainless steel jewelry separately from jewelry made of other materials in original individual pouches and/or boxes.
  7. Wear all items with tension set stones and/or pavé stones with extra care to avoid impact to keep the stones securely in place.

How do I measure my ring size?

All our rings are made with Comfort Fit technology with minute waves lining the inner surface of a ring making it fit a wider size range so that we do not nned to offer half sizes. The wider the ring band the narrower the fitting range. Please measure the circumferences of the spot of the finger where you want your ring to sit as well as the adjacent knuckles. The ring has to be able to pass through all the knuckles of the finger. Please reference the ring sizes using the table below.

U.S. Ring Size  Circumference (mm)
4 46.8
5 49.3
6 51.9
7 54.4
8 57
9 59.5
10 62.1
11 64.6
12 67.2
13 69.7

 

How do I measure my bangle size?

Our bangles are listed with sizes and their corresponding range of fit in inches of wrist circumferences. Determine where around your wrist area is your desired place to have the bangle fit tightest and follow the instructions below to measure the circumference of the area in inches. 

 

How do I open the bangle?

 

How do I open the necklace?

B.Tiff has put tremendous effort into designing and manufacturing of our signature 'no-see-them' closure utilizing a patented custom embedded sprint for ease of open and close for the chain styles C012, C015, C030, C031, C060, and C061. One can easily put on and take off the necklace chain without seeking help from others. The design also has the closure blend into the necklace chain for a continual look without disruption of the necklace chain style.  

FAQ

Having questions about B.Tiff items? Need care tips for your cherished B.Tiff jewelry? Check out our Frequently Asked Quetions list for answers to the most asked questions by our customers.

Shipping Policy

B.Tiff wholesale team works hard to package and ship orders with speed and precision. Check out our detail shipping details in our Shipping Policy.

Warranty

B.Tiff always stands behind our products and provides one of the best terms for warranty and exchanges in the industry. Check out our policy for Warranty & Exchange.